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Professional Services

Professional Services from Resource Interactive

Add to Calendar Implementation
Marketing Cloud Add to Calendar Solution
Marketing Cloud – Add to Calendar
$2,000.00

Want to add the option to have Add to Calendar features direct from your emails and text messages?

Introducing our custom Salesforce Marketing Cloud solution that empowers you to seamlessly integrate add-to-calendar functionality directly into your CloudPages.

Features:

  • Effortlessly provide support for both industry-standard .ics downloads and direct Google Calendar integration.
  • Maintain a cohesive look and feel with full CSS control over the add-to-calendar button design to perfectly match your brand aesthetic.
  • Is platform agnostic – Use any communications platform to send your messages and have add to calendar functionality available.
  • Includes user training.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Office Hours Support
Open Office Hours – User Support
$2,500.00

Conquer Salesforce with Expert Help: Open Office Hours

Get the on-demand Salesforce guidance you need, whenever you need it.

Open Office Hours is your direct line to a pool of Salesforce specialists. This innovative support package provides you with 10 hours of expert consultation, perfect for:

  • Troubleshooting complex issues. Stuck on a specific configuration or automation? Our team will help you find the solution.
  • Getting up-to-speed on new features. Unleash the power of the latest Salesforce updates with personalized guidance.
  • Maximizing your Salesforce investment. Learn best practices and optimize your workflows for peak efficiency.

Here's how it works:

  • Purchase a block of 10 consultation hours, valid for 3 months.
  • Attend your scheduled office hours appointment to ask questions.

Don't waste time struggling - unlock the full potential of Salesforce with Open Office Hours.

Note: Unused consultation hours expire after 3 months. Office Hours are delivered by Resource Interactive’s on-shore services team.

Marketing Cloud Growth Edition
Marketing Cloud Growth – Quick Start Implementation
$4,500.00

Streamline Your Marketing Automation with a Powerful Salesforce Marketing Cloud Growth Implementation

Launch targeted, omnichannel marketing campaigns with a comprehensive Salesforce Marketing Cloud Growth implementation package. This solution provides the essential tools you need to personalize customer experiences, boost engagement, and drive measurable results by using a new edition of Marketing Cloud to help your small businesses drive growth efficiently with CRM, AI, and data. Marketing Cloud Growth connects marketing automation with sales, service, and commerce, all built on Salesforce’s Einstein 1 trusted customer platform.

Key Features:

  • SFMC Configuration: Our experts will configure your SFMC instance to meet your specific marketing goals and workflows.
  • Two Customized Email Templates: Get started quickly with two professionally designed email templates tailored to your brand.
  • Up to Two Marketing Journeys with 10 Activities: Create and automate multi-touchpoint customer journeys with up to two journeys and ten activities (e.g., emails, SMS, landing pages) per journey.
  • End-User Training (Up to 8 Hours): Equip your marketing team with the knowledge and skills to leverage SFMC effectively through comprehensive training sessions.
  • Custom Solution Design Document: Receive a detailed document outlining the configuration and functionalities of your SFMC implementation.

Our typical implementation timeline is four to six weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

SMS Activation
Marketing Cloud – SMS Shortcode Activation
$5,000.00

Streamline Sign-Ups: Effortless SMS Shortcode Activation for Marketing Cloud

Unlock the power of SMS marketing with a seamless shortcode activation solution for Salesforce Marketing Cloud.

Shortcodes offer a direct line to your audience, but activation can be a complex process. Our custom Marketing Cloud solution eliminates the hassle, allowing you to:

  • Simplify Sign-Ups:
    • Enable subscribers to effortlessly join your SMS audience with a quick text message to your dedicated shortcode.
    • Reduce friction and boost opt-in rates by offering a convenient and familiar communication channel.
  • Seamless Integration:
    • Our solution integrates seamlessly with your existing Marketing Cloud infrastructure.
    • Leverage the power of Marketing Cloud for subscriber management, campaign creation, and insightful reporting – all within a single platform.
  • Enhanced Deliverability:
    • Shortcodes boast superior deliverability rates compared to traditional marketing channels.
    • Increase the reach of your SMS campaigns and ensure your messages are seen by your target audience.
  • Real-Time Engagement:
    • SMS offers a unique opportunity for immediate, two-way communication with your subscribers.
    • Drive engagement with exclusive offers, appointment reminders, or time-sensitive updates – directly to their mobile devices.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Custom Preference Center Implementation
Configurable Preference Center
Marketing Cloud – Configurable Preference Center
$8,000.00

Put Your Subscribers in Control: The All-in-One Marketing Cloud Preference Center

Empower your subscribers to manage their communication preferences with ease.

Our custom-built Salesforce Marketing Cloud preference center solution offers unparalleled flexibility and control:

  • Unlimited Options:
    • Cater to every subscriber's needs with support for any number of email and SMS options you offer (e.g., daily deals, weekly newsletters, product updates, etc.).
    • No limitations – adapt the center to your ever-evolving communication strategy.
  • Effortless Management:
    • Manage all your preference options from a single, user-friendly interface within Marketing Cloud.
    • Add, remove, or edit communication options as needed – no coding required.
  • Seamless on Any Screen:
    • Ensure a smooth experience for your subscribers with a fully responsive design that adapts perfectly to desktops, tablets, and mobile devices.
  • Brand Your Way:
    • Easily customize the look and feel of the preference center to seamlessly integrate with your existing branding.
    • Maintain brand consistency and enhance subscriber trust.

Benefits:

  • Increased Engagement:
    • Give subscribers control over their inboxes and boost engagement with relevant, opted-in communication.
  • Reduced Unsubscribes:
    • Empower subscribers to tailor their preferences, leading to a happier and more engaged audience.
  • Improved Compliance:
    • Facilitate easy unsubscribe options to comply with global data privacy regulations.
  • Enhanced Data Insights:
    • Gain valuable insights into subscriber preferences to refine your communication strategy and deliver highly targeted campaigns.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Slack Implementation
Slack – Quick Start Implementation
$12,000.00

Simplify Collaboration: Streamlined Slack Implementation for Your Team

Unleash the power of Slack with our comprehensive implementation package!

This all-in-one solution gets your team up and running on Slack quickly and efficiently, fostering seamless communication and collaboration.

What We Offer:

  • Platform Configuration:
    • We handle the technical setup, ensuring your Slack workspace adheres to best practices and security protocols.
  • Dedicated Workspace:
    • Create a central hub for team communication with a brand new Slack workspace tailored to your specific needs.
  • Organized Channels:
    • Establish two initial channels to kickstart your communication, like a #general channel for team-wide announcements and a separate channel for a specific project.
  • CRM Integration:
    • Bridge the gap between communication and customer data by seamlessly connecting your Slack workspace to your Salesforce CRM.
    • Streamline workflows and empower teams to access crucial customer information directly within Slack.
  • User Setup & Management:
    • We'll take care of adding your team members to Slack and configure user permissions to ensure a secure and efficient environment.
  • Comprehensive Training:
    • Invest in your team's success with both admin and end-user training.
    • Our training sessions will equip your administrators with the knowledge to manage the workspace effectively, while your team members will learn how to leverage all of Slack's functionalities for enhanced communication and productivity.

Our typical implementation timeline is six to ten weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Shopify Implementation
Shopify – Quick Start Implementation
$12,000.00

Take the hassle out of launching your Shopify store and unlock its full potential with our comprehensive quick start implementation package.

  • Expert Store Setup: We'll configure your Shopify store from the ground up, tailoring settings, taxes, shipping, and payment gateways to your specific business needs.
  • Theme Customization: Make your store shine! We'll customize a pre-designed theme to match your brand identity or develop a unique theme from scratch (additional fees may apply).
  • Product Upload and Optimization: Seamlessly add your products with clear descriptions, high-quality images, and SEO-friendly titles for maximum discoverability.
  • Essential App Integrations: We'll connect your store with the tools you need to succeed, like shipping carriers, payment processors, and marketing platforms (subscriptions for some apps may be required).
  • Mobile Optimization: Make sure your store looks fantastic and functions flawlessly on all devices, from desktops to smartphones.
  • Launch Checklist and Training: We'll provide a comprehensive checklist to ensure a successful launch and offer training on how to manage your store effectively.

Our typical implementation timeline is four to eight weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

 

Marketing Cloud Personalization Implementation
Marketing Cloud Personalization
Marketing Cloud Personalization – Quick Start Implementation
$25,000.00

Unleash Personalized Customer Journeys with Marketing Cloud Personalization (MCP)

Start delivering one-to-one experiences that drive engagement and conversions with a foundational Marketing Cloud Personalization (MCP) implementation.

This package provides the building blocks to personalize your website or email marketing efforts, empowering you to:

  • Showcase relevant content: Craft personalized experiences by tailoring content to individual visitors based on browsing behavior, preferences, and customer data.
  • Boost engagement: Increase visitor interaction with targeted content recommendations and dynamic messaging.
  • Drive conversions: Convert more leads and sales by presenting personalized offers and calls to action at the right moment.

What's Included:

  • Base Configuration of MCP: Gain access to the core functionality of Marketing Cloud Personalization.
  • One Sitemap: Define the structure of your website for personalization rules.
  • Up to 5 Page Types: Personalize specific sections of your website based on different page types (e.g., product pages, blog posts).
  • Up to 20 Content Zones: Create designated areas on your webpages for dynamic content placement.
  • Up to 20 Listeners: Capture visitor behavior and preferences through various triggers (e.g., page views, button clicks).
  • One Web or Email Template: Design a personalized web page or email template for your campaign.
  • One Web or Email Campaign: Launch your initial personalized campaign to test and refine your approach.
  • Up to Four Hours of End-User Training: Equip your team with the knowledge to manage and optimize your MCP implementation.

Our typical implementation timeline is six to twelve weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Salesforce Marketing Cloud Implementation
Salesforce Marketing Cloud
Marketing Cloud – Quick Start Implementation
$25,000.00

Streamline Your Marketing Automation with a Powerful Salesforce Marketing Cloud Implementation

Launch targeted, omnichannel marketing campaigns with a comprehensive Salesforce Marketing Cloud (SFMC) implementation package. This solution provides the essential tools you need to personalize customer experiences, boost engagement, and drive measurable results.

Key Features:

  • SFMC Configuration: Our experts will configure your SFMC instance to meet your specific marketing goals and workflows.
  • Sender Authentication Package (SAP) Config: Ensure optimal email deliverability with proper Sender Authentication Package (SAP) configuration.
  • Two Customized Email Templates: Get started quickly with two professionally designed email templates tailored to your brand.
  • Up to Two Marketing Journeys with 5 Activities: Create and automate multi-touchpoint customer journeys with up to two journeys and five activities (e.g., emails, SMS, landing pages) per journey.
  • End-User Training (Up to 8 Hours): Equip your marketing team with the knowledge and skills to leverage SFMC effectively through comprehensive training sessions.
  • Custom Solution Design Document: Receive a detailed document outlining the configuration and functionalities of your SFMC implementation.

Our typical implementation timeline is six to ten weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Health Cloud Implementation
Salesforce Health Cloud – Quick Start Implementation
$25,000.00

Accelerate Your Healthcare Transformation

The Salesforce Health Cloud Quick Start is a pre-configured solution designed to help healthcare organizations rapidly implement Salesforce Health Cloud and achieve immediate value. This streamlined approach leverages industry-specific best practices and pre-built configurations to reduce implementation time and costs.

Key Features:

  • Health Cloud Configuration: Our experts will configure your Health Cloud instance to meet your specific needs.
  • HL7 EHR Integration: Integration with Cerner or Epic (Mulesoft Required)
    Form Integration: Integration with Formstack or Form Assembly
  • End-User Training (Up to 8 Hours): Equip your team with the knowledge and skills to leverage Health Cloud effectively through comprehensive training sessions.
  • Custom Solution Design Document: Receive a detailed document outlining the configuration and functionalities of your Health Cloud implementation.

Our typical implementation timeline is ten to sixteen weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Media Cloud Implementation
Salesforce Media Cloud – Quick Start Implementation
$25,000.00

Accelerate Your Media & Advertising Transformation

The Salesforce Media Cloud Quick Start is a pre-configured solution designed to help streaming media organizations and agencies rapidly implement Salesforce Media Cloud and achieve immediate value. This streamlined approach leverages industry-specific best practices and pre-built configurations to reduce implementation time and costs.

Key Features:

  • Media Cloud Configuration: Our experts will configure your Media Cloud instance to meet your specific needs.
  • End-User Training (Up to 8 Hours): Equip your team with the knowledge and skills to leverage Media Cloud effectively through comprehensive training sessions.
  • Custom Solution Design Document: Receive a detailed document outlining the configuration and functionalities of your Media Cloud implementation.

Our typical implementation timeline is ten to sixteen weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore service

Marketing Cloud Intelligence Implementation
Marketing Cloud Intelligence
Marketing Cloud Intelligence – Quick Start Implementation
$39,000.00

Gain Marketing Clarity with Marketing Cloud Intelligence (MCI)

Unify your marketing data, unlock actionable insights, and optimize campaign performance with a comprehensive Marketing Cloud Intelligence (MCI) implementation.

This package empowers you to transform siloed marketing data into a single source of truth, enabling data-driven decision making and marketing success.

What's Included:

  • MCI Configuration (Up to Five Data Sources): Connect to your key marketing channels and platforms, including web analytics, CRM, advertising tools, and more.
  • Data Harmonization & Classification: Consolidate and organize your data for consistent analysis, eliminating inconsistencies and ensuring clear insights.
  • Up to Two Dashboards (with up to ten widgets): Visualize key metrics and KPIs in real-time, gaining a clear picture of campaign performance across all channels.
  • Up to Eight Hours of User Training & Enablement: Equip your team with the skills to leverage MCI effectively, extracting valuable insights and making informed decisions.
  • Custom Solution Design Document: Receive a tailored roadmap outlining your unique data integration approach and key performance indicators.

Our typical implementation timeline is six to twelve weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.