Launch Fast with a Quick Start

Gain Marketing Clarity with Marketing Cloud Intelligence (MCI)

Unify your marketing data, unlock actionable insights, and optimize campaign performance with a comprehensive Marketing Cloud Intelligence (MCI) implementation.

This package empowers you to transform siloed marketing data into a single source of truth, enabling data-driven decision making and marketing success.

What's Included:

  • MCI Configuration (Up to Five Data Sources): Connect to your key marketing channels and platforms, including web analytics, CRM, advertising tools, and more.
  • Data Harmonization & Classification: Consolidate and organize your data for consistent analysis, eliminating inconsistencies and ensuring clear insights.
  • Up to Two Dashboards (with up to ten widgets): Visualize key metrics and KPIs in real-time, gaining a clear picture of campaign performance across all channels.
  • Up to Eight Hours of User Training & Enablement: Equip your team with the skills to leverage MCI effectively, extracting valuable insights and making informed decisions.
  • Custom Solution Design Document: Receive a tailored roadmap outlining your unique data integration approach and key performance indicators.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Put Your Subscribers in Control: The All-in-One Marketing Cloud Preference Center

Empower your subscribers to manage their communication preferences with ease.

Our custom-built Salesforce Marketing Cloud preference center solution offers unparalleled flexibility and control:

  • Unlimited Options:
    • Cater to every subscriber's needs with support for any number of email and SMS options you offer (e.g., daily deals, weekly newsletters, product updates, etc.).
    • No limitations – adapt the center to your ever-evolving communication strategy.
  • Effortless Management:
    • Manage all your preference options from a single, user-friendly interface within Marketing Cloud.
    • Add, remove, or edit communication options as needed – no coding required.
  • Seamless on Any Screen:
    • Ensure a smooth experience for your subscribers with a fully responsive design that adapts perfectly to desktops, tablets, and mobile devices.
  • Brand Your Way:
    • Easily customize the look and feel of the preference center to seamlessly integrate with your existing branding.
    • Maintain brand consistency and enhance subscriber trust.

Benefits:

  • Increased Engagement:
    • Give subscribers control over their inboxes and boost engagement with relevant, opted-in communication.
  • Reduced Unsubscribes:
    • Empower subscribers to tailor their preferences, leading to a happier and more engaged audience.
  • Improved Compliance:
    • Facilitate easy unsubscribe options to comply with global data privacy regulations.
  • Enhanced Data Insights:
    • Gain valuable insights into subscriber preferences to refine your communication strategy and deliver highly targeted campaigns.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Streamline Sign-Ups: Effortless SMS Shortcode Activation for Marketing Cloud

Unlock the power of SMS marketing with a seamless shortcode activation solution for Salesforce Marketing Cloud.

Shortcodes offer a direct line to your audience, but activation can be a complex process. Our custom Marketing Cloud solution eliminates the hassle, allowing you to:

  • Simplify Sign-Ups:
    • Enable subscribers to effortlessly join your SMS audience with a quick text message to your dedicated shortcode.
    • Reduce friction and boost opt-in rates by offering a convenient and familiar communication channel.
  • Seamless Integration:
    • Our solution integrates seamlessly with your existing Marketing Cloud infrastructure.
    • Leverage the power of Marketing Cloud for subscriber management, campaign creation, and insightful reporting – all within a single platform.
  • Enhanced Deliverability:
    • Shortcodes boast superior deliverability rates compared to traditional marketing channels.
    • Increase the reach of your SMS campaigns and ensure your messages are seen by your target audience.
  • Real-Time Engagement:
    • SMS offers a unique opportunity for immediate, two-way communication with your subscribers.
    • Drive engagement with exclusive offers, appointment reminders, or time-sensitive updates – directly to their mobile devices.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Unleash Personalized Customer Journeys with Marketing Cloud Personalization (MCP)

Start delivering one-to-one experiences that drive engagement and conversions with a foundational Marketing Cloud Personalization (MCP) implementation.

This package provides the building blocks to personalize your website or email marketing efforts, empowering you to:

  • Showcase relevant content: Craft personalized experiences by tailoring content to individual visitors based on browsing behavior, preferences, and customer data.
  • Boost engagement: Increase visitor interaction with targeted content recommendations and dynamic messaging.
  • Drive conversions: Convert more leads and sales by presenting personalized offers and calls to action at the right moment.

What's Included:

  • Base Configuration of MCP: Gain access to the core functionality of Marketing Cloud Personalization.
  • One Sitemap: Define the structure of your website for personalization rules.
  • Up to 5 Page Types: Personalize specific sections of your website based on different page types (e.g., product pages, blog posts).
  • Up to 20 Content Zones: Create designated areas on your webpages for dynamic content placement.
  • Up to 20 Listeners: Capture visitor behavior and preferences through various triggers (e.g., page views, button clicks).
  • One Web or Email Template: Design a personalized web page or email template for your campaign.
  • One Web or Email Campaign: Launch your initial personalized campaign to test and refine your approach.
  • Up to Four Hours of End-User Training: Equip your team with the knowledge to manage and optimize your MCP implementation.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Want to add the option to have Add to Calendar features direct from your emails and text messages?

Introducing our custom Salesforce Marketing Cloud solution that empowers you to seamlessly integrate add-to-calendar functionality directly into your CloudPages.

Features:

  • Effortlessly provide support for both industry-standard .ics downloads and direct Google Calendar integration.
  • Maintain a cohesive look and feel with full CSS control over the add-to-calendar button design to perfectly match your brand aesthetic.
  • Is platform agnostic – Use any communications platform to send your messages and have add to calendar functionality available.
  • Includes user training.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Unlock the Power of Unified Customer Data with Salesforce Data Cloud Implementation

Break down data silos and create a unified view of your customer with a foundational Salesforce Data Cloud implementation.

This package provides the key elements to unlock the full potential of Data Cloud, empowering you to:

  • Unify Customer Data: Consolidate customer information from Salesforce CRM, Marketing Cloud, and external sources into a single, trusted platform.
  • Gain Deeper Customer Insights: Analyze enriched customer profiles to understand behavior, preferences, and buying journeys.
  • Improve Marketing Personalization: Leverage comprehensive customer data to personalize marketing messages and deliver exceptional customer experiences.
  • Drive Business Growth: Make data-driven decisions that optimize marketing campaigns, sales strategies, and customer service initiatives.

What's Included:

  • Base Configuration of Data Cloud: Gain access to the core functionality of Data Cloud for data ingestion, management, and activation.
  • CRM and SFMC Integration: Seamlessly connect your Salesforce CRM and Marketing Cloud with Data Cloud for a unified customer view.
  • One External Data Source Integration: Integrate one additional data source (e.g., website analytics, loyalty program) to enrich your customer profiles.
  • Up to Eight Hours of Training & Enablement: Equip your team with the knowledge to use Data Cloud effectively, unlocking the power of unified customer data.

This implementation is the first step towards building a comprehensive Customer 360 view and driving data-driven marketing and business success.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Streamline Your Marketing Automation with a Powerful Salesforce Marketing Cloud Implementation

Launch targeted, omnichannel marketing campaigns with a comprehensive Salesforce Marketing Cloud (SFMC) implementation package. This solution provides the essential tools you need to personalize customer experiences, boost engagement, and drive measurable results.

Key Features:

  • SFMC Configuration: Our experts will configure your SFMC instance to meet your specific marketing goals and workflows.
  • Sender Authentication Package (SAP) Config: Ensure optimal email deliverability with proper Sender Authentication Package (SAP) configuration.
  • IP Warming: We'll carefully manage your sending IP address reputation through a strategic IP warming program.
  • Two Customized Email Templates: Get started quickly with two professionally designed email templates tailored to your brand.
  • Up to Two Marketing Journeys with 10 Activities: Create and automate multi-touchpoint customer journeys with up to two journeys and ten activities (e.g., emails, SMS, landing pages) per journey.
  • Marketing Cloud Connect Configuration: Integrate SFMC seamlessly with your Salesforce CRM for a unified view of your customers.
  • Configurable Preference Center (Value: $8,000): Empower your subscribers to manage their communication preferences with a user-friendly preference center.
  • SMS Shortcode Activation (Value: $5,000): Enable SMS communication to enhance customer engagement through text messaging.
  • End-User Training (Up to 8 Hours): Equip your marketing team with the knowledge and skills to leverage SFMC effectively through comprehensive training sessions.
  • Custom Solution Design Document: Receive a detailed document outlining the configuration and functionalities of your SFMC implementation.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Simplify Collaboration: Streamlined Slack Implementation for Your Team

Unleash the power of Slack with our comprehensive implementation package!

This all-in-one solution gets your team up and running on Slack quickly and efficiently, fostering seamless communication and collaboration.

What We Offer:

  • Platform Configuration:
    • We handle the technical setup, ensuring your Slack workspace adheres to best practices and security protocols.
  • Dedicated Workspace:
    • Create a central hub for team communication with a brand new Slack workspace tailored to your specific needs.
  • Organized Channels:
    • Establish two initial channels to kickstart your communication, like a #general channel for team-wide announcements and a separate channel for a specific project.
  • CRM Integration:
    • Bridge the gap between communication and customer data by seamlessly connecting your Slack workspace to your Salesforce CRM.
    • Streamline workflows and empower teams to access crucial customer information directly within Slack.
  • User Setup & Management:
    • We'll take care of adding your team members to Slack and configure user permissions to ensure a secure and efficient environment.
  • Comprehensive Training:
    • Invest in your team's success with both admin and end-user training.
    • Our training sessions will equip your administrators with the knowledge to manage the workspace effectively, while your team members will learn how to leverage all of Slack's functionalities for enhanced communication and productivity.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Our Salesforce Experts are Ready to Help

Get in Touch

A Creative Co-Op Agency

Resource Interactive is a different kind of Partner Agency in the Salesforce Ecosystem. We are employee owned. Meaning everyone who is here wants to be here. They are the best of the best, have ownership thinking, and bring the talent to help you meet your goals. Your success is their success.

Join us to make your implementation experience smooth, effective, and delivering value to your business.