Professional Services

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Unlock the Power of Unified Customer Data with Salesforce Data Cloud Implementation

Break down data silos and create a unified view of your customer with a foundational Salesforce Data Cloud implementation.

This package provides the key elements to unlock the full potential of Data Cloud, empowering you to:

  • Unify Customer Data: Consolidate customer information from Salesforce CRM, Marketing Cloud, and external sources into a single, trusted platform.
  • Gain Deeper Customer Insights: Analyze enriched customer profiles to understand behavior, preferences, and buying journeys.
  • Improve Marketing Personalization: Leverage comprehensive customer data to personalize marketing messages and deliver exceptional customer experiences.
  • Drive Business Growth: Make data-driven decisions that optimize marketing campaigns, sales strategies, and customer service initiatives.

What's Included:

  • Base Configuration of Data Cloud: Gain access to the core functionality of Data Cloud for data ingestion, management, and activation.
  • CRM and SFMC Integration: Seamlessly connect your Salesforce CRM and Marketing Cloud with Data Cloud for a unified customer view.
  • One External Data Source Integration: Integrate one additional data source (e.g., website analytics, loyalty program) to enrich your customer profiles.
  • Up to Eight Hours of Training & Enablement: Equip your team with the knowledge to use Data Cloud effectively, unlocking the power of unified customer data.

This implementation is the first step towards building a comprehensive Customer 360 view and driving data-driven marketing and business success.

Our typical implementation timeline is four to six weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Streamline Your Marketing Automation with a Powerful Salesforce Marketing Cloud Implementation

Launch targeted, omnichannel marketing campaigns with a comprehensive Salesforce Marketing Cloud (SFMC) implementation package. This solution provides the essential tools you need to personalize customer experiences, boost engagement, and drive measurable results.

Key Features:

  • SFMC Configuration: Our experts will configure your SFMC instance to meet your specific marketing goals and workflows.
  • Sender Authentication Package (SAP) Config: Ensure optimal email deliverability with proper Sender Authentication Package (SAP) configuration.
  • IP Warming: We'll carefully manage your sending IP address reputation through a strategic IP warming program.
  • Two Customized Email Templates: Get started quickly with two professionally designed email templates tailored to your brand.
  • Up to Two Marketing Journeys with 10 Activities: Create and automate multi-touchpoint customer journeys with up to two journeys and ten activities (e.g., emails, SMS, landing pages) per journey.
  • Marketing Cloud Connect Configuration: Integrate SFMC seamlessly with your Salesforce CRM for a unified view of your customers.
  • Configurable Preference Center (Value: $8,000): Empower your subscribers to manage their communication preferences with a user-friendly preference center.
  • SMS Shortcode Activation (Value: $5,000): Enable SMS communication to enhance customer engagement through text messaging.
  • End-User Training (Up to 8 Hours): Equip your marketing team with the knowledge and skills to leverage SFMC effectively through comprehensive training sessions.
  • Custom Solution Design Document: Receive a detailed document outlining the configuration and functionalities of your SFMC implementation.

Our typical implementation timeline is ten to sixteen weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.