Professional Services


Gain Marketing Clarity with Marketing Cloud Intelligence (MCI)

Unify your marketing data, unlock actionable insights, and optimize campaign performance with a comprehensive Marketing Cloud Intelligence (MCI) implementation.

This package empowers you to transform siloed marketing data into a single source of truth, enabling data-driven decision making and marketing success.

What's Included:

  • MCI Configuration (Up to Five Data Sources): Connect to your key marketing channels and platforms, including web analytics, CRM, advertising tools, and more.
  • Data Harmonization & Classification: Consolidate and organize your data for consistent analysis, eliminating inconsistencies and ensuring clear insights.
  • Up to Two Dashboards (with up to ten widgets): Visualize key metrics and KPIs in real-time, gaining a clear picture of campaign performance across all channels.
  • Up to Eight Hours of User Training & Enablement: Equip your team with the skills to leverage MCI effectively, extracting valuable insights and making informed decisions.
  • Custom Solution Design Document: Receive a tailored roadmap outlining your unique data integration approach and key performance indicators.

Our typical implementation timeline is six to twelve weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Unlock the Power of Unified Customer Data with Salesforce Data Cloud Implementation

Break down data silos and create a unified view of your customer with a foundational Salesforce Data Cloud implementation.

This package provides the key elements to unlock the full potential of Data Cloud, empowering you to:

  • Unify Customer Data: Consolidate customer information from Salesforce CRM, Marketing Cloud, and external sources into a single, trusted platform.
  • Gain Deeper Customer Insights: Analyze enriched customer profiles to understand behavior, preferences, and buying journeys.
  • Improve Marketing Personalization: Leverage comprehensive customer data to personalize marketing messages and deliver exceptional customer experiences.
  • Drive Business Growth: Make data-driven decisions that optimize marketing campaigns, sales strategies, and customer service initiatives.

What's Included:

  • Base Configuration of Data Cloud: Gain access to the core functionality of Data Cloud for data ingestion, management, and activation.
  • CRM and SFMC Integration: Seamlessly connect your Salesforce CRM and Marketing Cloud with Data Cloud for a unified customer view.
  • One External Data Source Integration: Integrate one additional data source (e.g., website analytics, loyalty program) to enrich your customer profiles.
  • Up to Eight Hours of Training & Enablement: Equip your team with the knowledge to use Data Cloud effectively, unlocking the power of unified customer data.

This implementation is the first step towards building a comprehensive Customer 360 view and driving data-driven marketing and business success.

Our typical implementation timeline is four to six weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.

Streamline Your Marketing Automation with a Powerful Salesforce Marketing Cloud Implementation

Launch targeted, omnichannel marketing campaigns with a comprehensive Salesforce Marketing Cloud (SFMC) implementation package. This solution provides the essential tools you need to personalize customer experiences, boost engagement, and drive measurable results.

Key Features:

  • SFMC Configuration: Our experts will configure your SFMC instance to meet your specific marketing goals and workflows.
  • Sender Authentication Package (SAP) Config: Ensure optimal email deliverability with proper Sender Authentication Package (SAP) configuration.
  • IP Warming: We'll carefully manage your sending IP address reputation through a strategic IP warming program.
  • Two Customized Email Templates: Get started quickly with two professionally designed email templates tailored to your brand.
  • Up to Two Marketing Journeys with 10 Activities: Create and automate multi-touchpoint customer journeys with up to two journeys and ten activities (e.g., emails, SMS, landing pages) per journey.
  • Marketing Cloud Connect Configuration: Integrate SFMC seamlessly with your Salesforce CRM for a unified view of your customers.
  • Configurable Preference Center (Value: $8,000): Empower your subscribers to manage their communication preferences with a user-friendly preference center.
  • SMS Shortcode Activation (Value: $5,000): Enable SMS communication to enhance customer engagement through text messaging.
  • End-User Training (Up to 8 Hours): Equip your marketing team with the knowledge and skills to leverage SFMC effectively through comprehensive training sessions.
  • Custom Solution Design Document: Receive a detailed document outlining the configuration and functionalities of your SFMC implementation.

Our typical implementation timeline is ten to sixteen weeks for this quickstart.

Note: This solution is delivered by Resource Interactive’s on-shore services team. Our solution architects and consultants will work with you and your team to deliver this solution.