Faith Cloud vs. Congregation Connect vs. Planning Center vs. Breeze
| Feature | Faith Cloud | Congregation Connect | Visios CHMS | Planning Center | Breeze | Pushpay |
|---|---|---|---|---|---|---|
| Pricing | Free on AppExchange | ~$30–50/user/month (5-user minimum) | Quote-based | $0–1,466/month, modular | ~$72/month flat | Custom enterprise pricing |
| Platform | 100% Salesforce-Native | Salesforce-Native | Salesforce-Native | Standalone SaaS | Standalone SaaS | Standalone SaaS |
| Target Market | Salesforce customers (all sizes) | Interfaith congregations, 750+ households | Churches & faith nonprofits | Worship & ops teams, 200–1,000 | Small to mid-size churches | Large, giving-led churches |
| PLATFORM & DATA | ||||||
| Runs natively on Salesforce | ✅ Yes | ✅ Yes | ✅ Yes | ❌ External platform | ❌ External platform | ❌ External platform |
| Members stored as Salesforce Contacts | ✅ Standard objects | ✅ Yes | ✅ Yes | ❌ Separate database | ❌ Separate database | ❌ Separate database |
| Households as Salesforce Accounts | ✅ Native household model | ✅ Yes | ✅ Yes | ❌ Own model | ❌ Own model | ❌ Own model |
| Giving visible in Salesforce reporting | ✅ Native | ✅ Native | ✅ Native | ❌ Export required | ❌ Export required | ❌ Export required |
| Extend with Flow and Apex | ✅ Full platform | ✅ Yes | ✅ Yes | ⚠️ REST API only | ⚠️ REST API only | ⚠️ REST API only |
| Salesforce permission model | ✅ Permission Sets + OWD | ✅ Yes | ✅ Yes | ❌ Own RBAC | ❌ Own RBAC | ❌ Own RBAC |
| No per-member or per-campus fee | ✅ Free at any size | ❌ Per user, per month | ❌ Quote-based | ❌ Per module | ⚠️ Flat rate, but paid | ❌ Custom contract |
| MEMBERSHIP & COMMUNITY | ||||||
| Household & family relationships | ✅ Full | ✅ Full | ✅ Full | ✅ Full | ✅ Full | ✅ Full |
| Member directory | ✅ Portal + staff console | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Attendance tracking | ✅ Per event and service | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Small group management | ✅ Full | ✅ Yes | ✅ Yes | ✅ Groups module | ✅ Yes | ✅ Yes |
| Interfaith terminology configurable | ✅ Custom Metadata | ✅ Interfaith positioning | ⚠️ Church-oriented language | ❌ Fixed vocabulary | ❌ Fixed vocabulary | ❌ Fixed vocabulary |
| Child check-in with printed labels | ⚠️ Roadmap | ⚠️ Limited | ⚠️ Limited | ✅ Check-Ins module | ✅ Built in | ✅ Built in |
| GIVING & GENEROSITY | ||||||
| Online giving | ✅ Stripe via Named Credential | ✅ Yes | ✅ Yes | ✅ Giving module | ✅ Built in, no extra fee | ✅ Core strength |
| Recurring pledges | ✅ Stripe subscriptions | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Campaign goal tracking | ✅ Native Campaigns | ⚠️ Basic | ⚠️ Basic | ⚠️ Basic | ⚠️ Basic | ✅ Strong |
| IRS acknowledgment generation | ✅ Automated | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Acknowledgments immutable after creation | ✅ Apex-locked at creation | ❌ Editable | ❌ Editable | ❌ Editable | ❌ Editable | ❌ Editable |
| Household giving rollup | ✅ Native | ✅ Yes | ✅ Yes | ⚠️ Partial | ⚠️ Partial | ✅ Yes |
| Restricted fund accounting | ⚠️ Via QuickBooks or ERP | ⚠️ Via integration | ⚠️ Via integration | ❌ Not available | ❌ Not available | ⚠️ Partial |
| DISCIPLESHIP & PASTORAL CARE | ||||||
| Discipleship journey milestones | ✅ Configurable paths | ⚠️ Groups and classes only | ⚠️ Follow-ups only | ⚠️ Groups only | ⚠️ Tags only | ⚠️ Basic |
| Milestones configurable per tradition | ✅ Metadata-driven | ⚠️ Partial | ❌ Not available | ❌ Not available | ❌ Not available | ❌ Not available |
| Pastoral care notes | ✅ Dedicated object | ⚠️ Standard Cases | ✅ Care plans | ⚠️ Notes field | ⚠️ Notes field | ⚠️ Notes field |
| Care notes isolated from admin staff | ✅ Permission set enforced | ❌ Standard sharing | ❌ Standard sharing | ❌ Role-based only | ❌ Role-based only | ❌ Role-based only |
| Visitation and counseling logs | ✅ Full | ⚠️ Via Cases | ✅ Yes | ⚠️ Basic | ⚠️ Basic | ⚠️ Basic |
| Prayer request management | ✅ Clergy-scoped | ⚠️ Via Cases | ✅ Yes | ⚠️ Basic | ⚠️ Basic | ⚠️ Basic |
| SAFETY & COMPLIANCE | ||||||
| Background check tracking | ✅ Full record | ⚠️ Custom field | ⚠️ Custom field | ✅ Yes | ✅ Custom field | ✅ Yes |
| Assignment blocked without clearance | ✅ Hard system block | ❌ Not enforced | ❌ Not enforced | ❌ Not enforced | ❌ Not enforced | ❌ Not enforced |
| Clearance expiry alerts | ✅ 90 / 60 / 30 days | ⚠️ Manual reports | ⚠️ Manual reports | ⚠️ Manual reports | ⚠️ Manual reports | ⚠️ Manual reports |
| Immutable audit trail | ✅ Apex-enforced | ⚠️ Field history | ⚠️ Field history | ⚠️ Basic activity log | ⚠️ Basic activity log | ⚠️ Basic activity log |
| Protected year-end giving season | ✅ Deployment freeze Dec 26 – Jan 15 | ❌ Not offered | ❌ Not offered | ❌ Not offered | ❌ Not offered | ❌ Not offered |
| WCAG 2.1 AA accessible portal | ✅ Audited | ⚠️ Unstated | ⚠️ Unstated | ⚠️ Unstated | ⚠️ Unstated | ⚠️ Unstated |
| EVENTS & VOLUNTEERS | ||||||
| Event registration | ✅ Full | ✅ Yes | ✅ Yes | ✅ Registrations module | ✅ Yes | ✅ Yes |
| Room and resource scheduling | ✅ Full | ⚠️ Basic | ⚠️ Basic | ✅ Yes | ✅ Yes | ⚠️ Basic |
| Volunteer scheduling | ✅ Serving teams | ✅ Yes | ✅ Yes | ✅ Services module | ✅ Yes | ✅ Yes |
| Worship and service planning | ❌ Not offered | ❌ Not offered | ❌ Not offered | ✅ Category leader | ⚠️ Basic | ⚠️ Basic |
| AI & AUTOMATION | ||||||
| Autonomous AI agents | ✅ Agentforce native | ❌ Not available | ❌ Not available | ❌ Not available | ❌ Not available | ⚠️ Emerging |
| Lapsed giver outreach | ✅ Automated, personalized | ⚠️ Manual report + mail merge | ⚠️ Manual report | ⚠️ Manual report | ⚠️ Manual report | ⚠️ Segment + campaign |
| At-risk member detection | ✅ Attendance + journey signals | ❌ Not available | ❌ Not available | ❌ Not available | ❌ Not available | ❌ Not available |
| Volunteer gap detection | ✅ Automated outreach | ❌ Not available | ❌ Not available | ⚠️ Manual view | ⚠️ Manual view | ❌ Not available |
| Marketing journey automation | ✅ Marketing Cloud Connect or Marketing Cloud Next | ⚠️ Via integration | ⚠️ Via integration | ⚠️ Email only | ⚠️ Email only | ✅ Built in |
| PORTALS & EXPERIENCE | ||||||
| Member self-service portal | ✅ Experience Cloud LWR | ⚠️ Available, varies | ⚠️ Available | ✅ Church Center | ✅ Yes | ✅ Yes |
| Branded native mobile app | ⚠️ Responsive portal, no app store build | ❌ Not available | ❌ Not available | ✅ Church Center app | ⚠️ Limited | ✅ Category strength |
| Staff operations console | ✅ Lightning app | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Leadership dashboard | ✅ Real-time, multi-campus | ⚠️ Standard reports | ⚠️ Standard reports | ⚠️ Per-module | ⚠️ Basic | ✅ Yes |
| ANALYTICS & REPORTING | ||||||
| Native Salesforce reports and dashboards | ✅ Full | ✅ Yes | ✅ Yes | ❌ Own reporting | ❌ Own reporting | ❌ Own reporting |
| CRM Analytics | ✅ Native integration | ⚠️ Possible, not packaged | ⚠️ Possible, not packaged | ❌ Not available | ❌ Not available | ❌ Not available |
| Data Cloud segmentation | ✅ Native | ❌ Not available | ❌ Not available | ❌ Not available | ❌ Not available | ❌ Not available |
| Engagement and retention scoring | ✅ Calculated Insights | ❌ Not available | ❌ Not available | ⚠️ Basic metrics | ⚠️ Basic metrics | ⚠️ Own scoring |
| MULTI-SITE & SCALE | ||||||
| Multi-campus hierarchy | ✅ Native | ⚠️ Partial | ⚠️ Partial | ⚠️ Partial | ⚠️ Partial | ✅ Yes |
| Campus autonomy with central rollup | ✅ Both | ⚠️ Partial | ⚠️ Partial | ⚠️ Partial | ❌ Not available | ✅ Yes |
| Unlimited members at no added cost | ✅ Yes | ❌ Per-user pricing | ❌ Quote scales | ❌ Tiered by size | ⚠️ Flat rate, tiered | ❌ Contract scales |
| Denominational or network rollup | ✅ Multi-level hierarchy | ⚠️ Partial | ❌ Not available | ❌ Not available | ❌ Not available | ⚠️ Partial |
Summary
Faith Cloud
- Free Salesforce-native ministry management with no per-member, per-campus, or per-module fees at any size — your congregation data lives in Contacts, Accounts, and Campaigns rather than in a separate platform you export from
- Compliance is architectural rather than clerical: IRS donation acknowledgments are locked by Apex trigger the moment they are created, and volunteers without a completed background check are blocked from children’s ministry assignment with no override available to anyone, including the system administrator
- Pastoral care notes are isolated by permission set rather than by policy — administrative staff see contact information and never see what was shared in confidence, and the isolation holds even for admins
- Agentforce agents handle the follow-up nobody has time for: lapsed giver recovery, at-risk member detection from attendance and discipleship signals, and volunteer gap outreach — every message logged, reviewable, and sent on behalf of the ministry
When to use: You already run Salesforce and cannot justify keeping congregation data in a separate silo. You are a multi-campus ministry that has outgrown a flat ChMS and needs real hierarchy with campus autonomy. Your tradition’s vocabulary does not fit evangelical-Protestant software and you are tired of translating. You have been burned by compliance features that turned out to be reminder emails. Your technology budget is zero and per-member pricing is a non-starter.
Congregation Connect
- The most established Salesforce-native congregation platform, with roughly a decade of installed base, references, and battle-tested edge cases behind it — for a risk-averse buying committee that track record carries real weight
- Genuine interfaith positioning from the start, serving churches, synagogues, temples, and shuls rather than retrofitting a Protestant product with alternate labels
- Shulware, the synagogue-specific variant, ships tradition-specific capability including Yahrzeit tracking that a general-purpose platform will not have out of the box
- Full Salesforce platform access underneath, so the same extensibility, permission model, and AppExchange ecosystem apply as with any native product
When to use: You want a Salesforce-native congregation platform from a vendor with a long reference list and you are comfortable with per-user pricing. You are a synagogue that needs Yahrzeit and lifecycle tracking specific to Jewish practice. You have 750 or more households and want an established product rather than a newer entrant. Autonomous AI is not a near-term requirement.
Visios CHMS
- Salesforce-native church management delivered alongside a named consultancy, so implementation, configuration, and ongoing support come from the same team that builds the product
- Pastoral care is a first-class part of the product rather than a bolt-on, with care plans, interaction tracking, and personalized follow-up built into the core workflow
- Veteran-owned consultancy with adjacent practice areas in nonprofits and veteran service organizations, which matters if your ministry runs programs beyond congregational life
- Actively guides churches through the Salesforce Power of Us program, which provides up to ten donated licenses and substantial discounts on additional seats for qualifying 501(c)(3) organizations
When to use: You want a Salesforce-native platform but do not have internal Salesforce capability and need a partner to own the implementation. You are new to Salesforce entirely and want help navigating Power of Us licensing. You value a single accountable vendor for both product and services over a free package you configure yourself.
Planning Center
- The category standard for worship and service planning — no other product on this list competes with Services for building orders of worship, scheduling musicians and tech volunteers, and distributing rehearsal material
- Modular pricing lets a church pay only for what it uses, and the People module is genuinely full-featured at no cost, which makes it the lowest-risk starting point in the category
- Church Center gives members a polished branded mobile app for giving, registration, groups, and check-in without any custom development
- Large integration ecosystem and active development, with Check-Ins providing mature child security including printed labels and guardian matching
When to use: Worship planning and volunteer scheduling are your highest-value problems and everything else is secondary. You want a branded mobile app for members without building one. Sunday morning child check-in with printed labels is non-negotiable. You are not a Salesforce shop and have no plans to become one. You prefer paying per module to committing to a platform.
Breeze
- Consistently rated the most user-friendly system in the category, which matters enormously when the person running it is a part-time administrator or a volunteer rather than a technologist
- One flat monthly rate covering member records, groups, events, forms, volunteer scheduling, communication, and check-in, with online giving included rather than sold as an add-on
- Fast to adopt with a short learning curve, so a small church can be fully migrated and operating in days rather than months
- Now part of Tithely, which adds a broader bundled toolset including apps, websites, and messaging for churches that want more from a single vendor
When to use: You are under roughly 500 members and want the simplest thing that genuinely works. Nobody on staff is technical and there is no budget for an implementation partner. You want predictable flat pricing with no per-user math. Deep reporting, multi-campus hierarchy, and CRM integration are not requirements you expect to have soon.
Pushpay
- Built giving-first and still the strongest generosity engine in the category, which is the right architecture when the finance office drives the software decision
- ChurchStaq unifies giving, church management, and the member app under one vendor, eliminating the reconciliation work that comes with a modular stack
- Strong branded mobile app and digital engagement tooling, built for churches where the app is a primary channel rather than an afterthought
- Genuine multi-campus support with consolidated reporting, designed for large organizations rather than retrofitted onto a single-site model
When to use: You are a large church running capital campaigns or a major-donor program and generosity is the center of the software decision. You want one vendor for giving, management, and the member app rather than integrating three. Your congregation engages primarily through a mobile app. You have budget for enterprise pricing and an implementation timeline measured in months.
Comparisons made from publicly available information, retrieved 8/10/2026
